Greetings,
I have an Acer Aspire E 17 - ES1-711-P1UV
When I updated my OS from Windows 8 to Windows 10 I noticed that the touchpad stopped working. I connected a USB mouse to the Laptop and that allowed me to have mouse functionality.
I went to Acer's website and entered my serial number and downloaded the drivers that were under Windows 10 - 64-bit.
specifically downloaded
TouchPad ELANTECH Touchpad Driver 13.6.3.1 7.3 MB 2015/07/27
After I downloaded this I double clicked on setup and installed the software. I did not see any errors. I restarted the computer and my touchpad did not work.
I went into the system settings and viewed the Device Manager and noticed there is an Unknown Device. I installed the Unknown Device and scanned to detect new hardware/software and the Unknown Device reappeared.
My TouchPad still did not work.
I contacted Acer and their live support had me do several things and nothing happened. They escalated me to their 'Supervisors' and they responded 'Contact Microsoft as it sounds like it's an issue with them.' and they disconnected. They have GREAT customer service *sarcasm*.
Now I'm stuck without the ability to use the touchpad on my keyboard and also the FN + F7 does not do anything either.
My synaptics pointing device has disappeared from my computer. The mouse would appear on the screen but with no movement. Had to enable a usb mouse.
I've had the mouse disabled before, I would go into Device manager to re-enable. Now it isn't even showing up in Device Manager. There wasn't an option for 'mouse or pointing device' until I installed the usb mouse.
I recently installed new software (2 weeks ago) with no problems, until now. I am using a HP Pavilion g w/ Windows 7.
I've tried reinstalling the software, but the computer just won't recognize the device.
Please Help
Stuey
I've had the mouse disabled before, I would go into Device manager to re-enable. Now it isn't even showing up in Device Manager. There wasn't an option for 'mouse or pointing device' until I installed the usb mouse.
I recently installed new software (2 weeks ago) with no problems, until now. I am using a HP Pavilion g w/ Windows 7.
I've tried reinstalling the software, but the computer just won't recognize the device.
Please Help
Stuey
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Touchpad Not Showing Up In Device Manager Acer
Lenovo Touchpad Not Listed In Device Manager
I have an Acer Aspire 5532 laptop running Windows 7. As of yesterday, my touchpad started acting up. The tap option that allows you to click by tapping the pad rather than clicking the button keeps toggling on and off by itself. Para que serve o adobe acrobat gratis. It also lost the scroll function. The sensitivity is also out of whack.
I went to the control panel to try to readjust the settings and for some reason they are missing. The Control Panel does not have any options for the touchpad. It doesn't even acknowledge that it exists. I have tried downloading drivers that were supposedly going to fix the problem, but nothing has changed.
How can I gain access to the touchpad options and get it back to the way it was?
I went to the control panel to try to readjust the settings and for some reason they are missing. The Control Panel does not have any options for the touchpad. It doesn't even acknowledge that it exists. I have tried downloading drivers that were supposedly going to fix the problem, but nothing has changed.
How can I gain access to the touchpad options and get it back to the way it was?
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